Consumer rights and complaints
LEARNPRACTICE
MONEY & PERSONAL FINANCE
Complain clearly when something goes wrong
You will learn 13 words about guarantees, refunds and scams. Afterwards, you can write or say a firm complaint and ask for what you are entitled to.
IN THIS LESSON
13 new words
Learn each one, then practise with a quick quiz.
LEVEL
B1
WORDS
13
QUESTIONS
7
Part of Money & personal finance on the B1 trail.
