You can delete your English Flux account and related account data at any time.
How to Request Account Deletion
You can request account deletion from either the English Flux mobile app or the web app.
- Open English Flux.
- Go to Profile.
- Open Settings.
- Select Delete account (or Delete My Data).
- Follow the confirmation steps.
What Happens After You Request Deletion
After you confirm account deletion, your account enters a 30-day pending deletion period.
During this 30-day period:
- your deletion request is pending;
- you may cancel the deletion request at any time;
- if the request is not cancelled, your account deletion will be completed after the 30-day period.
This waiting period is designed to give you time to reverse the request in case the deletion was accidental or you change your mind.
What Will Be Deleted
If your deletion request is not cancelled during the 30-day period, English Flux will delete or anonymize account-related data associated with your account, including:
- your account profile;
- login/authentication information connected to English Flux;
- saved app data linked to your account;
- learning, testing progress and preferences linked to your account;
- other user-generated data stored under your account.
What May Be Retained
Some information may be retained where necessary for legal, security, billing, fraud-prevention, tax, accounting, dispute-resolution, or platform compliance reasons.
For example, subscription and payment records may still be managed or retained by Apple, Google, RevenueCat, or other payment-related providers according to their own policies.
Important Subscription Note
Deleting your English Flux account does not automatically cancel an active subscription.
To avoid future charges, you must cancel your subscription through your Apple App Store or Google Play account settings.
Optional Account
Creating an account in English Flux is optional and is mainly used for data sync across devices. If you use English Flux without creating an account, there may be no account for us to delete.
Need Help?
If you cannot access your account or need help with account deletion, contact us: https://www.englishflux.com/info/contact
Please include enough information for us to identify your account, such as the email address used to sign in to English Flux.
