Handling difficult workplace conversations
LEARNPRACTICE
LEADERSHIP & THE MODERN WORKPLACE
Say the hard thing, calmly and kindly
You will learn 20 words and phrases for talking about underperformance, missed expectations and tension with colleagues. Afterwards, you can give honest feedback in a measured way and stay composed when a conversation gets emotional.
IN THIS LESSON
20 new words
Learn each one, then practise with a quick quiz.
LEVEL
C1
WORDS
20
QUESTIONS
15
Part of Leadership & the modern workplace on the C1 trail.

